Never Name the First Number
When asked your salary expectations, deflect to research: "Based on my research for this role and my experience, I'm looking in the range of X to Y." Anchor high but defensible.
Know Your Market Rate
Use the Mzansi Insider salary benchmarks, PayScale, and OfferZen's annual report. Walk in with a number backed by data, not hope.
The New-Offer Script
"Thank you, I'm excited about the role. The offer is a little below what I was expecting given my experience with [specific skill]. Is there flexibility to move the base to R[X]?" Then stop talking. Silence does the work.
Negotiating a Raise
Build the case before the conversation: document your wins, tie them to revenue or cost savings, and book a dedicated meeting rather than ambushing your manager. Frame it as "I'd like to align my package with the value I'm delivering."
Red Lines
Never bluff a competing offer you don't have, never make it personal, and never accept on the spot if you need time — "Can I come back to you tomorrow morning?" is always acceptable.